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Deposits
Operating Account
Optional Features
User Account Management
Payees
Importing Data from a Spreadsheet
Bank Feeds
Setup 3rd Party Integrations
Miscellaneous
Billing
Clio-Importing Data
Journal Entry
PracticePanther Setup
PracticePanther Importing Data
Financial Reports
Tier 3 Procedures
Account Settings
Clio-Setup
LawPay
Matters
Onboarding
Reconciliations
Payments
Reporting
Trust Accounts
Frequently asked questions and support documentation for TrustBooks
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Account Settings
Adding New Attorneys
Logging Into TrustBooks
Logging Out of TrustBooks
Changing Your Email Address
Change Your Firm Settings
Changing Your Password
How to Change Your Email Address
Resetting a Forgotten Password
Bank Feeds
Allow Online Banking Integration
Daily Workflow When Importing Banking Transactions
Update Your Banking Credentials in TrustBooks
Disassociate a Linked Bank Account
Integrate Your Credit Card with TrustBooks
Billing
Updating Your Credit Card Info
Cancel Your Subscription
Upgrade Your Subscription to Include the Operating Account
Upgrade Your Subscription to Tier 3 Team Plan
Upgrade Your Subscription to Include the NC Quarterly Review Feature
Clio-Importing Data
Importing Clio Payments
Import Closed Matters from Clio
Importing Clio Deposits
Ignoring Clio Payments
Show Ignored Clio Matters
Ignoring Clio Deposits
Ignoring Synchronized Clio Matters
Clio-Setup
Get Client Balances as of a certain date in Clio
Syncing with Clio
Importing Synchronized CLIO Clients and Matters
Deauthorize the CLIO Integration
Change Your Import Date from CLIO
Deposits
Transferring Funds Between Clients
Entering Deposits
Deleting Deposits
Editing a Deposit
Recording the Transfer of Earned Fees to Your Operating Account
Transferring Funds Between Bank Accounts
Financial Reports
General Ledger
Trial Balance
Balance Sheet
Chart of Accounts
Profit & Loss Statement
Importing Data from a Spreadsheet
Import Trust Account Transactions from an Excel Spreadsheet
Import Operating Transactions
Import a Payee List
Import a Chart of Accounts
Import a Matter List
Journal Entry
Create a Journal Entry
Create a Memorized Journal Entry
Using a Memorized Journal Entry
Miscellaneous
Check Stock that is Compatible with TrustBooks
Recording a Returned Deposited Check
Performing an NC Quarterly Review
My Client has Funds but I am Receiving an Error When Processing a Payment
How to Share Your Screen Using Zoom
Void Option Missing on Edit Withdrawal
Operating Account
Import Operating Bank Deposits
Manually Enter Credit Card Transactions
Add an Account to your Chart of Accounts
Import Operating Bank Payments
Add a New Operating Bank Account
View Your Chart of Accounts
Optional Features
Receiving Automatic Matter Notifications
Enabling Negative Balances
Allow Amounts from Multiple Matters to be Included on a Single Payment
How to Turn the Onboarding Section Back On
Show Client Name on the Memo Line of a Payment
Payees
Creating a New Payee
Archiving a Payee
Editing a Payee
Creating Payee Prefill Rules
View Payee Prefill Rules
PracticePanther Importing Data
Import Closed Matters from Practice Panther
Import PracticePanther Deposits
Ignore Synchronized Practice Panther Matters
Ignore Practice Panther Payments
Import PracticePanther Matters
Importing Practice Panther Payments
Show Ignored PracticePanther Matters
Ignore PracticePanther Deposits
PracticePanther Setup
How to onboard your Trust Account and Operating Account in TrustBooks using PracticePanther
How to Sync with PracticePanther
How to Get Client Balances as of a Certain Date in PracticePanther
How to Change Your Import Date from PracticePanther
How to Deauthorize PracticePanther
Tier 3 Procedures
Reviewing Completed Reconciliations
General Workflow Procedures - Trust Account
User Account Management
Adding a User
Edit User Permissions & Roles
Managing User Accounts
Deleting User Accounts
LawPay
Synchronizing TrustBooks with LawPay
Delete a Quick Bill
Importing Synchronized LawPay Transactions
Ignoring Synchronized LawPay Transactions
Change Your Import Date for LawPay
Managing Quick Bill
How to Deauthorize LawPay
Sending a Quick Bill
Matters
Editing a Matter
Creating a New Client or Matter
Deleting a Client
How to Move Transactions Between Clients and Matters
Archiving a Matter
Clients and Matters Update Explained
How to Move Matters Between Clients
Unarchiving Matters
Showing Archived Matters
Editing a Client
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Onboarding
Onboarding Your Trust Account in TrustBooks
Onboarding Your Trust Account in TrustBooks Using Clio
How to Onboard Your Firm Operating Account
Onboarding Your Trust Account Using PracticePanther
Reconciliations
Uploading Bank Statements
Perform a Trust Reconciliation
Editing a Transaction in a Reconciled Period
Deleting a Reconciliation
Printing a Three Way Trust Reconciliation
Printing a Detailed Trust Reconciliation
Pausing a Reconciliation to Complete Later
Digitally Sign Reconciliation as Reviewer
Payments
Processing Withdrawals
Creating a Custom Voucher Template
Printing Checks
Voiding a Withdrawal
Transferring Money Between Trust Accounts
Understanding Payee Names on Checks
How to Remove Checks off the Print Check Page
Deleting a Withdrawal
Editing a Withdrawal
Re-Printing a Check
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Reporting
Printing a Matter Ledger
Exporting Your Data Out of TrustBooks
Printing a List of All Active Matters
Using Month-End Reports
Running Custom Reports
How to Export a 1099 Report
How to Print Selected Matter Ledgers
Exporting a List of Active Matters
Printing Custom Reports
Trust Accounts
How to Record Interest
Adding a New Trust Account
Viewing Trust Account Activity
Accessing the Trust or Operating Account Ledger
Handling Third-Party Payment Errors in Your Trust Account
Archiving a Trust Account
Renaming a Trust Account
Unarchiving a Trust Account