Ignoring Synchronized LawPay Transactions
This tutorial will walk you through the steps to ignores selected LawPay transactions in TrustBooks.
1. Start on the Dashboard Page.
2. Click the Import LawPay Deposits link under the Deposits section.
Note: TrustBooks synchronizes all LawPay transactions once an hour. Once the synchronization has completed all your posted LawPay credit card transactions will appear here. If you see the screen below then either TrustBooks has not synchronized or you do not have any processed credit card transactions that are pending to be imported into TrustBooks. TrustBooks only shows transactions that have been charged via LawPay. Not transactions that are pending processing.
3. Select the box next to the credit card transactions you want to ignore
4. Click the Ignore Selected Transactions button.