Show Ignored Clio Matters
Overview: This article will walk through the steps of how to show Ignored Clients and Matters in Clio and move them back into the Import Clio Clients and Matters page.
Step 1 - Start on the Dashboard page and select Clients & Matters and Import Clio Clients and Matters.
Step 2 - This will open up the Import Clio clients and matters page. Scroll to the bottom of the page and select Show Ignored:
Step 3 - This will show you all the Ignored Matters. Select the box to the left of the matters you wish remove from the list, then select the Unignore button:
Step 4 - Select YES in the pop up window.
Step 5 - The ignored Clio Clients and Matter will have been moved back to the Import Clio and Matters page and you will be able to select it and import it in.