How to Move a Transaction Between Clients

Overview: This article will walk you through the steps of moving a transaction from one client to client. 

Steps:

  1. Locate the Client or Matter containing the transaction you wish to move by searching the Client Name in search bar at the top right of TrustBooks.

  1. The View Clients and Matters List will populate with the search results. Select the Client Name containing the transaction you wish to move.

  1. The Client Ledger will open. Select the transaction you wish to move by clicking anywhere on the blue text.

  1. Depending on the transaction type, the Edit Payment or Edit Deposit page will open for the selected transaction. Update the Client and Matter fields to the correct client.
Reconciled Transactions will have the "Trust Account" and "Amount" field greyed-out. These fields can only be updated on unreconciled transactions.
  1. Select the Update button to save the changes.